Raptor Technologies Visitor Management System
Visitors to either of the district schools will be required to provide a Driver's License or other state-issued identification, which will be scanned through the Raptor Technologies visitor management system. The system uses the identification to conduct a background check, which includes the national sex offender database. A visitor's badge is then printed, which includes the visitor's name and a small photo (based off of the state-issued ID provided at the time of check in). The badges are designed to fade after a set amount of time to ensure that visitors cannot re-use a previously-issued badge to gain re-entry into a District building.
FAQs for Parents and Community Members Raptor Technologies Visitor Management System
1. What is Raptor Technologies?
Raptor Technologies is a visitor registration system designed to enhance school safety and security. When visitors arrive at a school, they present a government-issued identification such as a driver’s license. The driver’s license is then scanned and compared with information from several databases, including the registered sex offender database and a locally-stored database created by the District that could include parents or guardians with restraining orders or visitors that have been deemed a threat to students and staff.
2. Why has the Lakeview School District decided to use this type of system?
Student safety is one of our highest priorities and a computerized visitor management system allows the school district to more clearly and accurately identify visitors. In the unlikely event an incident does occur, police and other authorities will have access to these electronic visitor logs which have a photograph of the visitor, as well as a date and time stamp of their entry and exit times.
3. When did this system go into effect?
The Raptor Technologies Visitor Management System went into effect in the spring of 2023.
4. What information is the Raptor Technologies retrieving from the photo ID?
The only information the system scans to perform the proper searches are the first name, last name, date of birth, address, license number and the description/photo of the visitor. None of this data will be shared with any other company or organization other than law enforcement, and this will only occur in the event of an incident. Visitor log reports are stored on a daily basis; however, these reports contain only first and last names, redacted ID, building visited and sign-in and out times for the visit. No data is stored in the Raptor Technologies system.
5. Is my information secure during the background check screening process?
Raptor Technologies encrypts information as it is sent out over the Internet to perform the background check.
6. Does the Lakeview School District have the right to require visitors and parents to produce a state-issued ID before entering school facilities?
Yes. District personnel must be certain of who is in our buildings, what the purpose of their visit is, whom they are here to see, and if they have the authority or the right to have access to our facilities and students. We can only do this by performing the appropriate checks.
7. How long does the scanning/check-in process take?
The entire process should take less than three minutes to complete; often it will be much faster than that. We recommend arriving on campus with enough time to complete the required scanning/check-in.
8. What if a parent/guardian does not have a government-issued ID?
No visitors will be granted access to the facilities without a government-issued ID such as a driver’s license.
9. If a positive match does occur indicating a visitor is a registered sex offender, what procedures have the staff members been trained to do?
Raptor Technologies checks www.familywatchdog.net to scan for the nearly 600,000 registered sex offenders in this country. Occasionally, parents or relatives of one of our students may be deemed a registered sex offender. This person does have the right to conduct business on school property, but our staff members have been trained to bring in an administrator or School Police Officer to assess and address the situation. The system displays a positive match in a discreet and silent fashion, so these instances are usually handled in a non-public way to avoid any embarrassment to the individual. In the event the visitor is identified as having a match to the sexual offender database, our staff have been trained to remain calm, ask the visitor to wait for assistance, and seek immediate help from other District personnel or law enforcement officials. The staff has been trained to not go into any further details with the visitor until the appropriate persons have arrived.
10. Do I need to scan for photo identification if I need to drop something off, such as my child’s lunch, book, money, instrument, etc.?
The process for dropping off items remains the same: parents or guardians who need to drop off items at school for their child or other school personnel should enter the Main Entrance. When greeted by school personnel, visitors should indicate that they have something to drop off and can leave the items with the Administrative Assistant. The Administrative Assistant will deliver the items to the appropriate person.
11. What will happen when a visitor enters the school?
The visitor will insert his/her government-issued identification card (such as a driver’s license) into the scanner located in the security entrance. The card-reader will gather necessary information from the license. The information will then be run through a sex offender database, as well as a district-maintained database. If no matches are found, the Administrative Assistant will print a visitor badge, which includes the visitor’s name, photo, reason for visit and location of visit. If the visitor appears in the sex offender database, a pop-up message will discreetly appear on the Administrative Assistant’s computer screen. Staff members have been trained in how to handle this situation.
Upon completion of the visit, the visitor will return to the Administrative Assistant and scan the barcode for exit. All visitors are required to exit the building through the main office and scan the visitor barcode. After scanning for exit and leaving the building, the visitor may dispose of the visitor badge.
12. If I’m a parent/guardian who has already had my ID checked, do I need to do it every time I arrive on campus?
Yes. All visitors to any school facility will be scanned by the Raptor Technologies System. Their information, including a photo, will appear on the computer screen for a staff member to verify identity. Scanning each time a visitor enters a school facility assures that the information is accurate and up-to-date.